Privacy Policy - Asset Vault

Information We Collect

Personal Information You Provide

When you interact with our platform, you may choose to provide us with certain personal information, including:

• Account registration information such as your name, email address, and username

• Contact details when you reach out to us through our contact forms or support channels

• Payment and billing information when you make purchases or sell assets

• Profile information you choose to add, such as biography, website, and professional details

• Communications and correspondence you send to us

• User-generated content, including reviews, ratings, and marketplace listings

Information Collected Automatically

When you use our website, we automatically collect certain information about your device and how you interact with our platform:

• Browser type, operating system, and device information

• IP address and general geographic location

• Pages visited, time spent on pages, and navigation patterns

• Referring website or source that brought you to our platform

• Search queries and interactions with marketplace features

• Cookies and similar tracking technologies (see our Cookie Policy for details)

Information from Third Parties

We may receive information about you from third-party services:

• Social media platforms if you connect your accounts or share our content

• Payment processors who handle transactions on our platform

• Analytics providers who help us understand website usage

• Marketing partners who help us reach potential users

How We Use Your Information

We use the information we collect for various purposes that help us provide and improve our services:

Platform Operations

We use your information to operate and maintain our marketplace, including processing transactions, managing user accounts, facilitating asset listings, and providing customer support. This includes verifying identities, preventing fraud, and ensuring the security of our platform.

Service Improvement

We analyze usage patterns and user feedback to improve our platform features, develop new services, and enhance the user experience. This helps us understand what works well and what needs improvement in our marketplace ecosystem.

Communications

We use your contact information to send you important updates about your account, transactions, and platform changes. With your consent, we may also send marketing communications about new features, services, or promotional offers that might interest you.

Legal Compliance

We process your information to comply with legal obligations, respond to legal requests, enforce our terms of service, and protect the rights, property, and safety of Asset Vault, our users, and the public.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contract Performance: Processing necessary to provide services you've requested or to enter into a contract with you

Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our services, preventing fraud, and ensuring security

Legal Compliance: Processing required to comply with legal obligations and regulatory requirements

Consent: Processing based on your explicit consent, which you can withdraw at any time

How We Share Your Information

We take your privacy seriously and only share your information in specific circumstances:

Service Providers

We work with trusted third-party companies that help us operate our platform, such as payment processors, hosting services, analytics providers, and customer support tools. These partners only access the information necessary to perform their functions and are contractually obligated to protect your data.

Business Transactions

If Asset Vault is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

Legal Requirements

We may disclose your information when required by law, in response to legal process, to protect our rights or property, or to ensure the safety of our users and the public.

With Your Consent

We may share your information with other parties when you give us explicit permission to do so, such as when you authorize integration with third-party services.

How We Protect Your Information

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

Technical Safeguards

We use encryption, secure socket layer technology, and other industry-standard security protocols to protect data in transit and at rest.

Access Controls

We restrict access to personal information to employees and contractors who need it to perform their jobs, and we maintain strict access control policies.

Regular Monitoring

We continuously monitor our systems for potential vulnerabilities and attacks, and we regularly update our security practices.

Incident Response

We have procedures in place to respond to security incidents and will notify affected users in accordance with applicable laws.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period depends on various factors:

• Account information is retained while your account is active and for a reasonable period afterward

• Transaction records are kept for accounting, tax, and legal compliance purposes

• Communications and support records are retained to improve our services and resolve disputes

• Analytics data is typically aggregated and anonymized after a certain period

• When you request deletion, we remove or anonymize your data unless we have a legal obligation to retain it

Your Privacy Rights

Depending on your location, you have certain rights regarding your personal information:

Right to Access

You can request a copy of the personal information we hold about you. We'll provide this information in a structured, commonly used format.

Right to Rectification

If your personal information is inaccurate or incomplete, you have the right to request that we correct or update it.

Right to Erasure

You can request that we delete your personal information in certain circumstances, such as when it's no longer necessary for the purposes for which it was collected.

Right to Data Portability

You have the right to receive your personal data in a structured format and to transmit it to another service provider where technically feasible.

Right to Object

You can object to the processing of your personal information for certain purposes, including direct marketing and processing based on legitimate interests.

Right to Withdraw Consent

Where we process your data based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

• Avoid filling out contact forms, account registrations, or any data-submitting features

• Disable cookies through your browser settings (see our Cookie Policy for more details)

• Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly and in accordance with applicable law.

Children's Privacy

Our platform is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information, such as:

• Using standard contractual clauses approved by regulatory authorities

• Ensuring the recipient country provides adequate data protection

• Implementing additional security measures to protect transferred data

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make material changes, we will notify you by email or through a prominent notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us About Privacy

If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how we handle your personal information, please contact us:

Contact Us